TigerMe Frequently Asked Questions
General Questions
What is TigerMe?
TigerMe is an AI-powered app that helps high school students prepare for college admissions by tracking their academic and extracurricular progress, providing personalized feedback, and generating actionable insights.
How does TigerMe work?
Using AI trained on historical admissions data, TigerMe evaluates your profile—grades, extracurriculars, demographics, and journaling—to help you strengthen your college application over time.
Who is TigerMe for?
The app is designed for high school students, but parents and educators can also use it to support and guide students through the college admissions journey.
Account & Subscriptions
Is TigerMe free to use?
TigerMe offers a 7‑day free trial. After the trial, the app requires a subscription of $4.99/month or $44.99/year, giving full access to all features.
Can parents and students have separate accounts?
Currently, TigerMe supports one account per user. Parents can assist students via their account.
How do I cancel my subscription?
You can cancel any time through the App Store settings. Your access remains active until the end of the billing period.
Features & Functionality
What is the Student Journal?
The Student Journal allows students to reflect on their achievements, challenges, and experiences throughout high school. These reflections help build self-awareness—and feed directly into our upcoming Essays feature.
What is the “Essays” feature?
Once you’ve created three entries in the Student Journal, TigerMe can generate a personalized essay outline to guide your college application essay writing.
Does TigerMe integrate with school LMS platforms like Canvas?
Not yet. LMS integration is on a school by school basis, but we currently do not support direct integration with platforms like Canvas for individual students. If you’d like to suggest an LMS for us to partner with please email us at support@tigermeapp.com
Can I update my profile as I grow?
Yes! Profiles should evolve over time. Frequently updating your academic and extracurricular info helps TigerMe provide more accurate insights.
Privacy & Data Security
What information does TigerMe collect?
We collect data you input, such as academic history, extracurricular activities, demographics, and journal entries.
Is my data safe?
Yes! TigerMe follows strict data privacy policies, including FERPA and GDPR compliance, to ensure your personal information remains secure.
Support & Troubleshooting
How do I contact support?
Email us at support@tigermeapp.com with any questions or concerns.
When is support available?
Our support team works Monday–Friday, 9 AM–5 PM PT.
I forgot my password. What should I do?
Use the “Forgot Password” link on the login screen to reset your account.
Feedback & Future Development
How often is the app updated?
We release new features and updates regularly, based on user feedback and admissions best practices.
How can I submit feedback or request new features?
Send suggestions via the in-app feedback form, or email our team directly at support@tigermeapp.com.